Product Support
support@blackweb.aiStart here. Anything about the platform, a technical question, or help using the app. Send the details and we will route your request.
Contact
Not sure which one? Pick product support — it is the default below and we route internally from there. The other two only matter if you already know you need them.
Need a tested fix rather than a research pilot? See scoped software and automation repair.
KVRM / Research-stage · paid workflow evaluations
KVRM combines rules, retrieved cases, and compact learned models to choose among your operational actions. It filters unsupported primary candidates before ranking the remaining evidence, then validates the winner and any fallback. An inspectable Python decision engine—not another required LLM call.
One workflow. Five to ten defined actions. Sanitized historical cases. No production writes in the initial evaluation.
Compare against your existing rules and receive a written integration or no-go recommendation. A paid, fixed-scope evaluation. Price and timing are agreed in writing after scope and data readiness are confirmed.
Start here. Anything about the platform, a technical question, or help using the app. Send the details and we will route your request.
Pharma pilots, federal grant partnerships, licensing, press, and investment. For KVRM workflow evaluations, email Bobby directly.
Scoped software and automation repair, KVRM paid workflow evaluations, relevant delivery partnerships, and security disclosures. Email-first; no meeting required.
Your message will be sent directly. We typically respond within one business day.
Building the decentralized web.
Response time
Usually within 24 hours